Privacy Policy

Introduction

Switcher AI Pty Ltd ("we", "our", or "us") operates Health Switcher, an AI-native platform that enables insurance brokers to review health insurance policies and identify better-fit coverage options.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully.

Information We Collect

Information You Provide

We may collect information that you voluntarily provide to us when you:

• Register for early access or interest in our platform
• Contact us through our website or email
• Use our services or platform
• Subscribe to newsletters or communications

This information may include: name, email address, company name, role, phone number, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website addresses
• Other diagnostic data

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Improve, personalize, and expand our services
• Understand and analyze how you use our services
• Develop new products, services, features, and functionality
• Communicate with you about products, services, and updates
• Process your requests and respond to inquiries
• Send you marketing and promotional communications (with your consent)
• Find and prevent fraud
• Comply with legal obligations

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Third-Party Services

We may use third-party service providers to help us operate our business and website or administer activities on our behalf. These third parties may have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Our website uses analytics services to help understand website usage. These services may collect information about your use of our website and other websites.

Your Data Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to object to or restrict processing of your information
• The right to data portability
• The right to withdraw consent

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: